Getting started
Set up your account, choose a persona, and find your property workspace.
Sign in to the right workspace
- Open the authenticated HomeLantern app using the email connected to your account or invitation. Complete required verification and account approval.
- Choose the persona that matches your work. Your role and property relationships determine what you can access; signing in does not grant access to another person's portfolio.
Find your starting point
- Landlords and property teams: review your properties, tenants, tasks, and repairs. Investors: review the information shared with your account.
- Tenants: use the invitation associated with your home, then review your shared lease, documents, messages, and repairs. A missing property may require your landlord to complete setup.
- Contractors: complete your service profile and review your jobs. A public contractor page is optional; saving your profile and publishing it are separate actions.
If access is missing
- Confirm your email and persona before creating a duplicate account. Ask the inviting property team to confirm your invitation.
- Contact support with your role, the affected page, and the error shown. Never send passwords, tokens, or sign-in links.